MRKT360 Blog

Category: Marketing

Customer Relationship Management and Its Role In Marketing

Customer Relationship Management and Its Role In Marketing

Marketing and customer relationship management (CRM) go hand in hand. An important metric for success within the digital marketing industry is how well a business can manage its relationships with its customers. Most companies tend to accomplish CRM by implementing IT systems that address the problems of dealing with customers through day-to-day follow-ups. CRM is… Continue reading Customer Relationship Management and Its Role In Marketing

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Ecommerce 2021: How to succeed in the digital marketplace

Ecommerce 2021: How to succeed in the digital marketplace

COVID-19 impacted all industries significantly in 2020. However, not all of them suffered adverse effects from the ongoing pandemic. With people being sheltered inside their homes, consumer behaviour has evolved quickly, e-commerce chasing swiftly after it. Ecommerce trends that were supposed to grow over several years continuously were accelerated exponentially in a few months. Adapting is crucial… Continue reading Ecommerce 2021: How to succeed in the digital marketplace

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Authentic Content Marketing in 2021: How the New Consumer Base will Perceive your Content

Authentic Content Marketing in 2021: How the New Consumer Base will Perceive your Content

Social media agencies and marketers have adapted their online marketing strategies to engage frequently with consumers. However, there has been a significant shift in who the primary consumers are within the online world. A new consumer group, mainly composed of Generation Z and late Millennials, is more tech-savvy than any other consumer group that has… Continue reading Authentic Content Marketing in 2021: How the New Consumer Base will Perceive your Content

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Want to get rid of a bad review on Google? Let’s see if you qualify!

Want to get rid of a bad review on Google? Let’s see if you qualify!

In an ever-expanding digital landscape, consumers have more access to information and digital tools from which to purchase. With competition to attract consumers on the rise, brands must adapt to generate deep and meaningful customer interactions on every step of their consumer’s journey. Using these interactions and improved access, customers are looking for information on… Continue reading Want to get rid of a bad review on Google? Let’s see if you qualify!

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Mrkt360, the Changing Digital Landscape, and You

Mrkt360, the Changing Digital Landscape, and You

The past week, and it’s developing situations, have demonstrated massive upheaval, discord, and even anxiety amongst millions of social platform users. Two of the internet’s largest and most widely used communication platforms, Twitter and WhatsApp, have been heavily criticized for recent events. In Twitter’s case regarding (what some consider) political censorship. While WhatsApp’s condemnation stems… Continue reading Mrkt360, the Changing Digital Landscape, and You

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Why is YouTube Marketing Good for your Business?

Why is YouTube Marketing Good for your Business?

Many businesses remain hesitant to prioritize YouTube advertising, mistakenly believing their target audience isn’t on the platform. As of 2024, YouTube boasts over 2.7 billion active users worldwide, with video content now accounting for more than 80% of global internet traffic. In 2020, with the Global Pandemic shutting down outside places of entertainment, more and… Continue reading Why is YouTube Marketing Good for your Business?

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Facebook Business: why should it be implemented during the pandemic?

Facebook Business: why should it be implemented during the pandemic?

Small businesses that use their social media properly can have more impact and engagement with their customers and followers. Facebook is not an exception. According to Sprout Social, Facebook reports daily around 1.62 billion users interacting and 74% of the population in the U.S. are active Facebook users. According to Statista, after the first quarter… Continue reading Facebook Business: why should it be implemented during the pandemic?

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