WhatsApp logo centered on a bright green background, surrounded by white line illustrations of messaging, shopping, and customer service.
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Give Customers a Direct Line to Your Business

Before someone books a service or purchases a product, they may need a quick answer. What does it cost? Is it available? Which option is right for them?

WhatsApp gives customers a convenient way to ask those questions and continue the conversation. MRKT360 helps you make that experience useful, responsive, and connected to your sales process, so interested prospects have a clear path forward.

WhatsApp message offering 15% off pet treats and toys, with a customer asking if a new harness is included.

What Can WhatsApp Marketing Do for Your Business?

WhatsApp marketing helps businesses share relevant promotions, follow up with interested leads, and build relationships through two-way messaging. It can also support customer communication with appointment reminders, order updates, and helpful responses.

MRKT360 brings these activities together through account setup, campaign planning, audience segmentation, click-to-WhatsApp advertising, and automation. For businesses that need more advanced capabilities, we connect the WhatsApp Business Platform with compatible CRM and customer communication tools.

Reach, Engage, and Retain Customers With WhatsApp

Connect with new prospects, deliver relevant follow-up, and give existing customers more reasons to return.

Bring Interested Customers Into Your Inbox

Help customers reach you through Facebook and Instagram ads, website buttons, and QR codes, with a relevant welcome message and clear next step.

High-Intent AI Brand Discovery

Follow Up With Greater Relevance

Send useful information and timely offers to eligible contacts based on their interests, purchase history, or stage in the sales process.

AI Brand Authority Signals

Give Customers Reasons to Return

Keep opted-in customers engaged with product announcements, loyalty offers, and re-engagement campaigns that encourage repeat business.

Business App or Business Platform? We Help You Choose.

The WhatsApp Business app is suited to businesses managing a smaller volume of customer conversations. It provides a business profile, product catalog, greeting and away messages, and saved quick replies.

The WhatsApp Business Platform uses APIs and connected software to support more advanced automation, CRM integration, and team communication. Compatible providers can also enable shared inboxes and organized conversation assignments.

We assess your team size, customer journey, and integration needs before recommending a setup. You get a solution built around how your business operates today and where you want it to grow.

Week 1

Week 2

  • Develop campaign copy, offers, and required templates.
  • Segment eligible contacts for relevant messaging.
  • Build greetings, qualification flows, and team handoffs.
  • Connect website buttons, QR codes, and ad entry points.
  • Launch approved campaigns and click-to-WhatsApp ads.
  • Test delivery, links, routing, and tracking.

Week 3

  • Review customer replies, clicks, and conversation outcomes.
  • Refine offers, message timing, and follow-up sequences.
  • Improve qualification questions and automated responses.
  • Adjust ad creative, audiences, and budgets.
  • Check response times and unresolved inquiries.
  • Monitor opt-outs, delivery performance, and account quality.

Week 4+

  • Grow campaigns that generate qualified conversations.
  • Introduce additional customer segments and offers.
  • Add relevant retention and re-engagement workflows.
  • Extend supported CRM and ecommerce integrations.
  • Refine automation and team response processes.
  • Report results and plan the next stage of growth.

Get the Expertise Behind Effective Customer Messaging

A successful WhatsApp program needs more than well-written messages. It requires the right setup, thoughtful campaigns, reliable integrations, and a team prepared to respond. MRKT360 brings campaign strategy, copywriting, paid advertising, automation, and reporting together. We manage the marketing and technical foundation while helping your team handle customer inquiries consistently.

A Meta Business Partner for Your WhatsApp Marketing

As a Meta Business Partner, MRKT360 brings experience with Meta’s business tools and advertising ecosystem to your WhatsApp marketing. We help shape a strategy that uses WhatsApp to connect with customers, support conversations, and encourage action.

From campaign planning and message strategy to automation and measurement, we align your WhatsApp activity with your customer journey and business goals.

Meta Business Partner Badge Mrkt360

Read Client Testimonials

⭐⭐⭐⭐⭐

“I would HIGHLY recommend Mrkt360 to anyone looking for online marketing services and consulting. Exceptional customer service and amazing results provided by Eran Hurvitz and his team. The management team at Mrkt360 has gone beyond our expectations to provide amazing PPC and SEM services for our business. They continually have provided us with value, and the analytics are there to show for it. Thank you again.”

Ted Mayvayan,

Auto Glass Chip Wizard

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Google review

⭐⭐⭐⭐⭐

“Hello there, I’m using mrkt360 for my website. I couldn’t be happier with the results. Everyone was helpful and courteous. It’s really hard to learn about online marketing. But they did a good job educating me about the industry and I’m happy I chose mrkt360.”

Avi Elei,

Wow Detailing

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Google review

⭐⭐⭐⭐⭐

“We hired Mrkt 360 to help with our SEO for our website. They helped increase our traffic over 90000% through google in 30 days. We started to see a great deal of new customer inquiries and business. We are happy we found Mrkt360 to help us drive new customers to our business.”

Steven Rizzuto,

Anthony’s Espresso Equipment

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Google review

A Complete WhatsApp Marketing System

Create a Strong Starting Point

We set up your WhatsApp Business presence, define how customers can reach you, and prepare the tools your team needs to manage conversations.

Send Messages Customers Value

We plan campaigns around your audience, offers, and goals, with relevant messages that help customers learn, decide, and take action.

Connect Conversations to Your Customer Journey

We link WhatsApp with your ads, website, CRM, and follow-up process so customers can move smoothly from first contact to inquiry or purchase.

Improve With Every Interaction

We review campaign engagement and customer responses to refine your messaging, workflows, and next steps over time.

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Why Businesses Trust Us

Partnership Mentality

We treat your business like our own, aligning strategy with your long-term vision and growth goals.

Accountability First

We stand behind our work. Clear reporting, clear expectations, and a commitment to continuous improvement.

Transparent Communication

You always know what we’re doing, why we’re doing it, and how it’s performing. No confusion. No hidden tactics. Just clarity.

Schedule a Free Consultation

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Frequently asked questions about WhatsApp Marketing

What is WhatsApp Marketing?

WhatsApp marketing services help businesses use messaging to generate inquiries, nurture leads, share relevant offers, and encourage repeat purchases. MRKT360 manages strategy, account setup, campaign content, automation, supported integrations, and reporting based on your goals.

What are Click-to-WhatsApp Ads?

Click-to-WhatsApp ads run on Facebook and Instagram and open a WhatsApp conversation with your business when someone clicks. Customers can ask questions, discuss products, or request information directly from the ad.

Do I Need the WhatsApp Business Platform?

It depends on your message volume and workflow requirements. The Business app can support simpler customer communication. Businesses needing advanced automation, CRM connections, and multiple agents typically benefit from the Business Platform with compatible software. We help determine the right fit.

How Much Does WhatsApp Marketing Cost?

Costs depend on your setup, campaign scope, automation, integrations, and ongoing management. Advertising spend, provider subscriptions, and applicable Business Platform message charges may also apply. We prepare a proposal around the services and tools your business needs.

How Will I Know Whether My Campaigns Are Working?

We review delivery, replies, clicks, and conversation quality. Where tracking and integrations allow, we also measure qualified leads, appointments, purchases, and repeat business. These findings help us improve your messaging, offers, and campaign investment.