- Ensure Consistency in Information: Information entered throughout the account creation process must remain consistent. This includes, but is not limited to:
- The Business Name must align with Billing Information and Website Domain Info.
- Business and website registration addresses should match.
- Use a consistent contact email address that is accessible for verification purposes.
- Prepare Ownership Documentation: Be ready to provide documents proving your ownership of the business and web domains you are registering, should Microsoft request them.
- These documents would include:
- Business license
- Certificate of incorporation or registration
- Data Universal Numbering System (DUNS) certificate
- Extract from commercial register
- Tax certificate
- Receipt of domain purchase
- Domain renewal
- If you wish to advertise in the EU, you will need to complete an additional check under Microsoft’s Advertiser Identity Verification (AIV) Program.
- If you provided an email address outside of your business domain, additional documentation to verify your personal identity will be required.
- These documents would include:
- Avoid Suspended Information: Do not use any information associated with a Microsoft Ads account currently under suspension, particularly a suspension under the Egregious Policy.
- Handling Account Suspension: If your account is suspended, check your registered email for a message from Microsoft outlining the reason for suspension and steps for restoring access.